Can I Make A TPD Claim

Share This Article

Table of content

Can I Make A TPD Claim

Total and permanent disablement (TPD) insurance provides you with a lump sum benefit if you cannot work due to sickness or injury. Your insurer will define in your policy whether you can make a TPD claim as either when you can’t work again in any occupation, or you can’t work in your usual occupation.  Making a TPD claim and receiving a lump sum payment will help you moving forward with your everyday living expenses, necessary rehabilitation and past debts.  Previously you may have arranged for a private TPD insurance policy, if you haven’t then superannuation funds generally have a default TPD insurance attached to the policy. You may be able to make a claim on multiple insurance policies.

There is no singular TPD definition guideline. Each insurer has their own definition of what is considered as totally and permanently disabled. They also have their own policy on how a claimant is required to satisfy the definition. As such, you might have to reach a minimum level of disability, you might have to demonstrate your inability to perform daily living tasks or you might have to attend rehabilitation or seek advice from an independent specialist. The fine print of a TPD policy is seemingly endless and complicated.

The process of submitting a claim can be an extremely lengthy one if you don’t follow the necessary steps and meet the requirements as defined in the insurance policy. We frequently find that our clients will initially attempt to make a claim by themselves before referring to the experienced team at Revolution Law to ensure a successful outcome.

If you have submitted a TPD claim only to be denied by the insurance company for not satisfying the conditions of their policy then we may be able to help appeal this decision to obtain a favourable outcome. Self-litigating can not only extend the process but can significantly increase the chance of an unsuccessful claim particularly as the first attempt to claim is so important.

Should you wish to discuss your options then call today on 07 3416 4999 and chat with one of our friendly lawyers.

Sheldon Venter

With over 10 years within the insurance industry, Sheldon has worked for some of Australia’s largest national insurers in multiple states and across a variety of matters. With a strong moral foundation and grounded values, Sheldon aims to provide clear advice to clients, breaking down each and every step of your claim in a simple and easy to understand way. Sheldon maintains an open and honest working relationship with clients to ensure that the best possible result is obtained. Sheldon’s insurance background is beneficial to clients within the CTP and WorkCover space and he utilises this knowledge to provide simple and effective strategies for his clients with the insurers.

Outside of Law, Sheldon is an avid motorcycle rider having competed in amature racing throughout his youth. His passion lies within motorsport and when he is not tinkering around with his bike you’ll find him out and about exploring everything nature has to offer, and walking his cat (yes really)

Ashley Achieng

I am a law student passionate about creativity, connection, and personal growth. She comes from Kenya, a beautiful and culturally rich country that has shaped her identity.
Before starting her journey in law, she worked in retail and hospitality, where she gained valuable experience in customer service, teamwork, and understanding how to thrive in a fast-paced environment.

Outside of academics and work, she is a fan of fashion and loves experimenting with different styles. She also enjoys drawing as a way to express herself and unwind. Dancing is another big part of her life, and it brings her joy. More than anything, she loves meeting new people, hearing their stories, and building genuine connections.